Free Shipping On Orders Over 100 International Delivery Loyal Customer Rewards scheme

Terms & Conditions

TERMS AND CONDITIONS POLICY

Special Offers

From time to time we will offer products at reduced prices, these items are available while stocks last and both the full retail price and the sale price will be shown. We also may issue exclusive discount codes to customers, only one of these discount codes may be used at a time. Any discounts, offers or online promotions may not be used in conjunction with any other offers. Order totals must be over 100Euros or 100GBP after any promotional code has been applied to qualify for Free Delivery.

Free Gifts With Purchase

If you choose to return any of the items and the order value falls below the minimum order value you will no longer be eligible for the free gift and this will also need to be returned. If you decide to keep the free gift the value of the item will be deducted from the refund value of the returned goods.

Discrepancies

Whilst every care has been taken to ensure product description and specification are correct at the time of issue, we cannot be responsible for slight variations.

Ordering

Once you have placed your order and paid for your order through our secure server you will receive an order reference number. On receipt of your order we will ensure that your order is expedited as quickly as possible. If we are unable to provide the goods or have an issue with delivery, stock or strengths, we will contact you within 24 hours of receiving your order.

Pricing Policy

All the prices are correct at time of issue and are given in British Pounds. We reserve the right to change them. The prices shown have no hidden extras such as tax, delivery and insurance. These components are identified and added to your Shopping Basket.

Credit Card Payments

We are unable to accept payment from cards that are due to expire within 5 (five) days of placing the order. Card details are checked and verified by a third party and goods are dispatched once authorization has been obtained.

Privacy Policy

Poppy Varden is committed to protecting your privacy. We will only use the information that we collect about you lawfully. Poppy Varden complies with the standard procedures laid down in the UK Data Protection Act to ensure that the personal information you give us is kept secure and processed fairly and lawfully. We will never share your information with third parties for marketing purposes. For further details please see our online Privacy Policy. You may wish to know the type of information we will collect about you: Your Name, Address, Telephone Number, E-mail address and Credit/Debit card details. This information we will endeavor to keep up to date. If at any time you wish to check this information then please e-mail us and we will undertake to delete or correct any inaccuracies. We would never collect sensitive information about you unless we had your consent. If you have any questions/comments about our privacy policy, please do not hesitate to email us at poppyvarden@outlook.com

Delivery

Please be aware that by placing an order through poppyvarden.com you are accepting all responsibilities regarding the legality of the products being shipped to you. Poppy Varden does not take any responsibility regarding the specific legal situations of the countries that CBD products may be shipped to.  Please inform yourself of the legal status in your country. We suggest you contact your local authority to verify that we are able to ship CBD to your country.

Any date or period for delivery will be considered as an estimate only. All deliveries are made by independent couriers to poppyvarden.com and are subject to their terms and conditions. We aim to get your order to you as quickly as possible but we are unable to guarantee delivery time scales. We cannot be held responsible for delays in the delivery caused by our suppliers or any other third party. All goods are sent to the delivery address stated when purchasing goods. International orders may incur additional shipping costs. Order totals must be over 100Euros or 100GBP after any promotional code has been applied to qualify for Free Delivery.

Acceptance

Poppy Varden does not provide medical assistance or advice.

By placing an order with poppyvarden.com you warrant that you are over 18 years of age.

You will be required to inspect goods within a reasonable time after their receipt. You will be deemed to have accepted the goods unless you notify us that you would like to return your order by sending the goods back to us within 14 days from dispatch date. If no such action is taken we will consider the goods being as described, of satisfactory quality and fit for their purpose and may not accept any rejection or cancellation at a later date. Your statutory customer rights are not affected.

Security

We feel that it is important for you to able to shop online with confidence so we have created a secure transaction environment for you using a combination of both established and innovative techniques to ensure the integrity of all sensitive data. All communication and information transmitted on-line is encrypted using complicated logarithm combinations. This is in addition to the protection afforded you by your cardholder to prevent fraudulent use of the card in a “card not present” environment.

Refund and Exchange Policy

If you feel the products you have received from Poppy Varden do not meet your expectations please feel free to return it. The item must be in its original condition and packaging with the seals still attached within 14 working days from dispatch date for an exchange or refund. We can not accept a return on any opened or used products. If your item is damaged we will send a replacement immediately. Please contact us within 48 hours of delivery.

If you return items due to a defect in goods or incomplete or incorrect delivery we will pay for the cost of returning goods and offer a full refund or exchange. If you return items for reasons other than defects in the goods, or incomplete or incorrect delivery, you will be required to arrange and pay for the return of the items to us. 

Until you return items to us you are responsible for their safe keeping and taking reasonable care of them. We do not accept liability for packages lost or damaged during transit back to us. It is your responsibility to wrap items adequately to prevent damage.

Complaints/Queries

Should you have any reason to contact, please email us at poppyvarden@outlook.com We will endeavour to correct any issues.

Statutory Rights

All the information is given in good faith and is current at the time of distribution. Your Statutory Rights are not affected. We reserve the right to refuse to supply any individual or company. The supplier of the goods featured is: Poppy Varden 

Copyright

All material (including without limitation photographs) on this website is, unless clearly indicated to the contrary, subject to the copyright ownership of Poppy Varden and may not be reproduced in any format and in any circumstances without the prior written consent of an authorized person within Poppy Varden. Users may access and download the contents of these pages and store a copy on a temporary basis for the sole purpose of viewing the pages. Permanent storage, copying or re-distribution of these pages is prohibited. We encourage appropriate links to our website with prior permission from the web administrator.

Disclaimer

Statements made on this website have not been evaluated by the FDA and are not intended to diagnose, cure or prevent any illness, disease or condition. Whilst the Company uses reasonable efforts to include accurate and up to date information on this site, it makes no warranties or representations as to the accuracy or reliability of information or material linked to or from this site. The Company cannot monitor the content not produced by the Company and any views expressed by third parties on these pages are not representative of the views of the Company. The information provided on this site is for guidance only and it does not constitute medical advice. If in doubt, before undertaking any strenuous exercise or course of food supplements you should seek medical advice from your doctor. The Company accepts no liability or responsibility for the content of this site. Food supplements should be taken in conjunction with, and not as a substitute for, a healthy lifestyle, a balanced diet or pharmaceutical care. 

Poppy Varden will not be held responsible for any penalties, loss of income or property resulting from your purchase, consumption, use or abuse of a product from poppyvarden.com.  The Company or Owners can not be held liable.

Acceptance of Conditions

By ordering, the Customer acknowledges and agrees to the incorporation and acceptance of these Terms & Conditions.